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Novajackpot Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Novajackpot Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By using the website, you confirm that you understand and agree to these terms, together with any specific rules displayed for individual games, promotions or services.
1. General terms and acceptance
These Terms & Conditions apply to your use of the Novajackpot Casino website, related services and any account you create. They should be read together with the Privacy Policy, Responsible Gambling information, game rules, promotional terms and any other notices published on the website. If there is a difference between these terms and specific terms for a game or promotion, the specific terms may apply to that game or promotion to the extent of the difference.
By accessing the website or using any service, you agree to follow these terms. If you do not agree, you must stop using the website and should not create an account or deposit funds. Novajackpot Casino may update these terms from time to time to reflect changes to the service, applicable requirements, technology or business operations. Updated terms will apply from the time they are made available on the website, unless another effective date is stated.
You are responsible for checking the current version of these terms. Continued use of the website after an update indicates acceptance of the revised terms. Certain services may also be subject to additional instructions or conditions shown during registration, payment, gameplay or account management.
Eligibility and lawful use
You must only use Novajackpot Casino if you are legally permitted to do so in your location. You must meet any applicable minimum age requirement and must not access or use the service where online gambling is prohibited. It is your responsibility to understand the laws that apply to you before registering or playing.
The website is intended for personal entertainment. You must not use it for unlawful activity, commercial purposes, fraud, money laundering, unauthorised payment activity or any other improper purpose. You must not help another person access your account, place bets on your behalf or use the service in a way that interferes with its operation or security.
2. Account registration and security
To use some features, you may need to open an account and provide accurate, current and complete information. Information may include identity, age, contact, payment or residency details. You must update your information if it changes. Providing false, misleading, incomplete or stolen information may result in an account being restricted, suspended or closed.
You may generally hold only one personal account unless Novajackpot Casino expressly permits otherwise. Duplicate, linked or related accounts may be reviewed where there are concerns about identity, account ownership, promotional abuse, payment activity or compliance with these terms. Any action taken will depend on the circumstances and applicable requirements.
Your account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access. Choose a strong password, avoid sharing login details and use appropriate security measures on your devices. Contact the available support channel through the website if you believe your account has been compromised.
Verification and account reviews
Novajackpot Casino may carry out identity, age, payment, source-of-funds or other verification checks. You may be asked to provide documents or information before using certain features, receiving a withdrawal or continuing to use the service. Reviews may also be required to meet legal, regulatory, security or responsible gambling obligations.
Documents must be genuine, current and belong to you. If requested information is not provided within a reasonable period, or if checks cannot be completed, access to some or all account functions may be limited. An account may be suspended or closed where information cannot be verified, where activity appears unlawful or where these terms have been breached.
3. Deposits, games and withdrawals
Only payment methods made available on the website may be used. You must use a payment method that belongs to you or that you are authorised to use. Payments may be subject to checks, processing requirements, minimum or maximum amounts and conditions displayed at the time of the transaction. A transaction may be declined, delayed or reversed where it cannot be processed or where additional verification is required.
You should check your account balance and transaction details regularly. Do not deposit funds using money that you need for living expenses, bills or other financial commitments. You are responsible for ensuring that your deposits are lawful and affordable. If you believe a transaction was made without your permission, notify your payment provider and use the account support options available on the website as soon as possible.
Games are played in accordance with the rules shown for the relevant game. Before participating, you should review the game instructions, stake information, paytable and any applicable conditions. Results are determined by the game system and the outcome recorded by that system will generally be treated as final, subject to investigation of a technical error or other exceptional issue.
You must not exploit software errors, system weaknesses, pricing mistakes, communication failures or other technical problems. You must also not use automated tools, bots, scripts or other methods intended to manipulate gameplay, account activity or website operation. If you identify a possible error, stop using the affected feature and report it through the available support channel.
Withdrawals and balances
Withdrawal requests may be subject to account verification, payment checks, applicable transaction conditions and any game or promotional requirements shown on the website. The available withdrawal methods and processing arrangements may vary. A request may be reviewed before funds are released, particularly where identity, payment ownership or account activity requires confirmation.
You should not attempt to withdraw funds through a payment method that is not authorised for your account. Novajackpot Casino may return funds through an appropriate method, request further information or take other reasonable steps where a payment cannot be completed. Any applicable fees, restrictions or processing information will be displayed where relevant.
If an account is closed, any remaining balance will be handled in accordance with applicable requirements and the circumstances of the closure. Funds may be withheld or reviewed where there is evidence of fraud, unlawful conduct, chargeback activity, a breach of these terms or another legitimate compliance concern.
4. Promotions, responsible gambling and service limits
Promotions, bonuses, competitions and other offers are subject to their own terms. Those terms will explain eligibility, participation requirements, expiry, wagering or playthrough conditions, game restrictions, withdrawal conditions and any other relevant limitations. You should read the full promotional terms before opting in. Offers may be changed, withdrawn or limited where permitted by the applicable conditions.
Only one person may benefit from an offer unless the promotional terms say otherwise. Novajackpot Casino may refuse, cancel or adjust a promotion where there is evidence of misuse, multiple accounts, collusion, automated activity, incomplete verification or a breach of the promotional terms. Promotional funds and associated winnings may be removed where the offer has been used improperly.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget before you play and only use funds you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when upset, tired, intoxicated or under financial pressure.
- Set personal deposit, spending or time limits where these tools are available.
- Review your activity and account balance regularly.
- Use a temporary break or self-exclusion option if you need time away from gambling.
- Do not borrow money or sell possessions to fund gambling.
- Ask for support if gambling is affecting your finances, relationships, work, study or wellbeing.
Responsible gambling tools may take effect immediately or after a stated period, depending on the type of request. During a self-exclusion period, you must not try to open another account or use another person's account. Information about available tools and support services can be found in the Responsible Gambling area of the website.
Availability, technical issues and liability
Novajackpot Casino aims to provide a reliable service but does not guarantee that the website, games, payment functions or other features will always be available, uninterrupted, secure or free from errors. Access may be suspended for maintenance, updates, security reasons, technical problems, third-party failures or other circumstances outside reasonable control.
If a technical or recording error affects a game, transaction or account balance, reasonable steps may be taken to correct the error and restore the position that would have existed without it. You must not rely on an obvious error or attempt to benefit from one. Nothing in these terms excludes rights or protections that cannot lawfully be excluded under applicable Australian law.
You may close your account at any time by using the account options or support channel provided on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, promotions, disputes or responsible gambling measures. Questions or complaints should be raised through the contact options published on the website, and should include enough information for the matter to be reviewed.